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Products > Internet Products > foWX

foWX is the name of the browser-based application developed to support contractor and customer management, in energy related applications.

foWX provides a number of modules and services that helps agencies to automate their service management. This application uses a portable, relational and very extensible backend database.

The foWX application modules include:
  • Work Orders - Build dynamic, flexible and client-configurable work orders for any service ( e.g. Air Sealing, Insulation, Plumbing, Electric, Roofing, Heating, Carpentry, Counseling, Bill Payment assistance and Education).
  • Service Pricing - Manage multiple item prices by "effective-date".
  • Invoicing - Handle invoices to your Funders and from your subcontractors.
  • Online Reporting - Produce many standard dynamic reports which are designed to serve multiple programs and users.
  • Energy Audits - Build audits for specific programs.
  • Scheduling - Schedule Contractor assignments.
  • Appointments - Scheduling Customer appointments.
  • Customized Letters - Create client-configurable, centralized customer letters.
  • Referrals - Manage customer Referrals between programs.
  • Remote Support - Provide support for remote Intake Centers.
  • External Data - Process File Import/Exports.
  • Profile maintenance - Managed the application's parameters at the user level.
  • Security - Control system security at several levels; which insures client confidentiality.
  • Data Search - Use powerful customer Search features across programs (by Account Number, Name, Street and all combinations).
  • Integrated Support Features - Use a number of integrated, browser-based Help features, including: (customized) user Q & A; screen-oriented help; topic-oriented help; functional area-keyed help; online Customer Education; online Terms and Definitions.

    Home Energy magazine article on foWX

    Home Energy magazine article on Handheld Audits

    Please contact us if you would like to know more.

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